Digital Case Send Platforms

Digital Case send Platforms

Global Dental Laboratory is ready to help with your digital workflow. We connect with partner clinics across major digital platforms and keep the original submission routes intact where those accounts are still used.

Please call +86-136-1309-6118 or email [email protected], or select your platform below and follow the connection guide.

Supported Platforms

Trios 3Shape Medit iTero 3Shape Carestream Dentsply Sirona Shining3D Dropbox OneDrive WeTransfer

Submission Accounts

  1. You can send digital cases via Medit, Trios 3shape, Itero, 3shape, Carestream. The account is: [email protected]
  2. You can send digital cases via Dentsply Sirona. The account is: BDL-2025
  3. You can send digital cases via shining3D. The account is: bright yang dental lab
  4. Dropbox account is: [email protected]
  5. OneDrive account is: [email protected]
  6. Wetransfer account is: [email protected]
  7. You can send digital cases directly to us by email: [email protected]

If your platform is not listed, please call the laboratory so we can help you.

Current Accounts

Use the platform-specific account below.

Medit / Trios / iTero / 3Shape / Carestream

[email protected]

Dentsply Sirona

BDL-2025

Shining3D

bright yang dental lab

Dropbox

[email protected]

OneDrive

[email protected]

WeTransfer / Direct Email

[email protected]

If your platform is not listed, please call the laboratory so the team can help map the right route.

Digital case submission partners and connected platforms

Connection Guide

3Shape logo

TRIOS 3Shape Communicate

How to connect your scanner

  1. Visit portal.3shapecommunicate.com.
  2. Log in to your 3Shape Communicate account. If you do not have an account, create one before moving to the next step.
  3. Click Connections on the navigation bar.
  4. Click the Add Connection button.
  5. Enter [email protected], make sure Show me Labs is enabled, then click Find.
  6. Select the registered lab entry Bright Dental Laboratory in the results and click Connect.
  7. Once the request is approved, the status changes from Waiting for approval to Active.
  8. On your TRIOS scanner, go to Configure > Lab Connections, choose Communicate as the external method, refresh, and confirm the lab appears in the list.
Dentsply Sirona logo

Sirona CEREC Connect

How to connect your scanner

  1. Log in to your Sirona Connect account at customer.connectcasecentre.com.
  2. Click My Favourite Contractors.
  3. Click Search Recipients to expand the search criteria.
  4. Select country China.
  5. Enter the zip code 518103.
  6. Click Start Search.
  7. Click the plus icon next to Bright Dental Lab and confirm the request.
  8. After a scan session, click Connect, log in, and send the impression to the lab.

If you need help with Sirona Connect services, the original source also points users to Sirona Connect technical support.

Carestream logo

CARESTREAM CONNECT

Connect your Carestream account

  1. Log in to CS Connect.
  2. In the toolbar, open the partners area.
  3. In the Partners window, click Invite a partner.
  4. Enter [email protected] in the email field.
  5. Keep the default message or write your own.
  6. Click Send.
  7. The invitation is sent to the laboratory and a new partner entry is created.
  8. Once accepted, you are notified by email through CS Connect.

Sending A Case

Submit through CS Connect

  1. In the case list, select the case and open the submission dialog.
  2. Choose the lab from the drop-down list.
  3. Click Next to open the Case Specifications form.
  4. Select the required case details. Required choices must be completed before the next step is available.
  5. Continue through the web form section by section.
  6. In the last section, add an optional due date if needed.
  7. Click Submit.
iTero logo

My Aligntech iTero

Connect and send

To connect your scanner:

  1. Contact iTero support on +86-136-1309-6118 or contact the sales representative you purchased the scanner with.
  2. Provide the lab details Bright Dental Lab, [email protected].
  3. If you have trouble with the setup, the lab can help make the connection call.

When sending scans:

  1. On the treatment information screen, under Case Type, select iRecord.
  2. Under Ship To, select Bright Dental Lab.
Medit logo

Medit Link

Connect and send

To connect your scanner:

  1. Log in to your Medit Link account.
  2. On the left side, select Partners.
  3. Search for [email protected].
  4. Click Request Partnership.
  5. The lab receives the request in Medit Link and you will be notified once the connection is accepted.

To send a case:

  1. Go to your Case Box and open the case you want to order.
  2. In the case details page, click Order, complete the order form, and select Bright Dental Lab as the partner.
  3. Click OK and review the order in the Order Box.
  4. The order remains Pending until the lab accepts it.

Need another route?

If your platform is not listed, the lab can still help you send the case.

Call the laboratory, share the scanner or file-transfer workflow you use, and the team will guide you to the matching submission path.

Call: +86-136-1309-6118 Email: [email protected] Direct delivery: [email protected]
Delivery and turnaround overview

Delivery And Turnaround Times

All packages go through Hong Kong. We have our own pick-up and delivery service at Hong Kong airport, So we can pick up parcels normally without being affected by holidays.

We have a full range of services, technology, customer service specially-assigned to serve you.

Choose from any service that available on your area.

Express ways: Fedex, UPS, DHL, TNT, LINEX

Express shipping logos including FedEx, UPS, DHL, TNT, LINEX, and SF Express